7. Messages - BETA
ONLY AVAILABLE FOR BETA USERS
We all chat with our friends, family and clients through the web. Why not chat with our past clients, future clients, and anyone who wants to have a conversation about real estate with us? That's why we built the Messages App, so you can chat with your clients any time without fear of all that anti-spam legislation out there.
Course outline: 3 steps below
Estimated time to complete: 10 minutes
3-1. Who You Can Message
Here is what you need to know about messaging in RealOffice360™:
1. You can send direct messages to any of your HomeHub360™ clients,
2. You can receive direct messages from any of your HomeHub360™ clients,
3. You can receive email notifications anytime you get a message from your HomeHub360™ clients and,
4. Your clients can recieve email notifications anytime they get a message from you.
That was a lot about HomeHub360™, not sure what that is yet? Head on over to Module 11 to learn more. For those of you who know what HomeHub360™ is, let's keep going.
You and your clients will get new message notifications in the chat bubble at the top of the app, see below:
To send a message you can click here and go to the Message Centre or you can send a message directly from a client profile.
3-2. Sending A Message
You can send a message to your HomeHub360™ clients two ways:
1. From the Client Profile or,
2. From the Message Centre.
Client Profile - Send Message
To send your client a message from their profile, click on the message icon below their profile image. This will open a chat thread with your client in a right side panel.
Message Centre - Send Message
To send your client a message from the Message Centre, click on "New Conversation" and select any HomeHub360™ client you wish to message.
3-3. Sending Support Messages
You may have noticed that little chat icon in the bottom right corner. That isn't for messaging your clients, that is for sending us a direct message! Whether you just want to say hi or if you are having an issue that will come straight to us! Give it try and see what happens next!